ISO 21001 Educational Organization Management System

Guidance Consulting and Training provides qualifications, preparation, training, and grant services for the ISO 21001:2018 Educational Organization Management System. This international standard, issued by the International Organization for Standardization (ISO), is specific to the management of educational organizations that provide educational products and services to meet the requirements and expectations of learners and stakeholders in education.

ISO 21001:2018 is considered one of the most important ways to meet the needs of learners more effectively and contribute to better results from educational processes. Its primary goal is to enhance learners’ satisfaction with educational organizations and teaching methods.

One principle of the standard is that it is more concerned with the collective responsibility to provide educational services to the community.

All requirements of the standard for the management of educational organizations are general and aim to apply to any organization that uses an approach to support the development of competence through teaching, learning, or research, regardless of type, size, or delivery method.

ISO 21001 Educational Organization Management is an independent specification from ISO 9001 for quality management, any educational organization can apply it and obtain the ISO 21001 certification separately and independently. However, it is consistent with other specifications issued by the international ISO organization.

The coordination of the educational organization management specification consists of (10) main items or chapters, items (1 to 3) are concerned with defining the specification. Items (4 to 10) consist of the requirements of ISO 21001, which organizations must adhere to to implement.

The coordination is characterized by its reliance on (PDCA) (plan, implement, check, improve), which facilitates monitoring the implementation of the system as a continuous periodic work.

ISO 21001 Versions

The first version of ISO 21001 is for 2018 and the specification and its version are written in this way ISO 21001:2018. It is also called the specification or standards for quality education.

Benefits of obtaining ISO 21001 certification

• Improved alignment of objectives and activities with policy (including mission and vision).
• Promoted social responsibility by providing inclusive and equitable quality education for all.
• More personalized learning and effective response to all learners.
• Special education needs, distance learners, and lifelong learning opportunities.
• Continuous processes and assessment tools to demonstrate and increase effectiveness and efficiency.
• Increased organizational credibility.
• A means for educational organizations to demonstrate their commitment to effective educational management practices.
• A culture for organizational improvement.
• Regional, national, open, proprietary, and other standards alignment within an international framework.
• Expanding stakeholder engagement.
• Stimulating excellence and innovation.

Conditions for obtaining ISO 21001 certification

• The organization must be official and have an approved and official commercial register.
• The organization applies for ISO 21001 certification from accredited and internationally recognized certification bodies.
• Study the current situation compared to the desired situation (“Gap Analysis”).
• The organization’s commitment to implementing the standard specifications of ISO 21001.
• The organization endeavors to have a documented administrative system in compliance with the requirements of ISO 21001.
• The organization has all records and documents as evidence of the implementation of ISO 21001.
• The organization’s commitment to supporting and implementing the quality management system for educational organizations.
• The organization’s ability to correct its mistakes and take measures sufficient to prevent problems before they occur and prevent their recurrence.
• The organization’s success in passing the external review “external audit”.

What are the steps to obtain ISO 21001 certification?

• A consultant specializing in educational consulting for ISO 21001 will analyze the gaps. Evaluate the extent to which the organization conforms to the requirements of ISO 21001.
• Research the current processes and procedures applied in the organization and compare them to the requirements of ISO 21001. This will help you identify any errors or weaknesses that need corrective action before the external audit.
• If the organization meets all specification criteria, it will be granted an internationally and locally accredited ISO 21001 certification.
• Educate and train your employees to gain the skills necessary to implement ISO 21001.
• Train the internal review or internal audit team on this process. And qualify the customer care officer to gain appropriate experience to ensure you always get the most out of the ISO 21001 certification.
• Assist and guide employees in creating the organization’s context for the ISO 21001 educational organization management system.
• Developing the organization’s education quality policy as well as the vision, mission, and objectives as a proposal for senior management for approval or amendment to meet the requirements of ISO 21001.
• Final implementation of the ISO 21001 educational organizations management system.
• The internal review is carried out by the internal review team or through an internal audit, and it is considered a measure of progress in obtaining certificates.
• Management Review: This review is carried out by the organization’s top management with the assistance and supervision of guidance. The organization is then qualified for an external review and for obtaining ISO 21001 certification.
• Before the external review, the consultant’s review is conducted, and this review is considered a measure of progress for the external review and for obtaining ISO 21001 certification.

Guidance for Consulting and Training has the necessary competencies and experience to help organizations and individuals apply international specifications improve business, and ensure compliance with the requirements of legislative and regulatory bodies. Contact us now to benefit from the expertise of our specialized consultants.